Phaser 3450
  > Support
  > Knowledge Base
  > FAQ
  > Drivers

Support Topics
Step by step guides
  >  General Information
  >  Installation/Setup
  >  Errors, Jams, Failures and Other Messages
  >  Troubleshooting Xerox Software
How To
  >  Replace Consumables (Print Cartridge)
  >  Install a Driver
  >  Printer Setup
  >  Load Paper Trays
  >  Use the Front Panel



Jam at Tray Message
Step 1
 Supported Paper Weights, Sizes, Types, and Printable Areas
Solution: Removing a Jam at the Tray

Removing a Jam at the Tray

  1. Remove the tray from the printer.

    2. Step 1

  2. From under the printer, push the green tab (front duplex jam access tab) downward to reveal jammed paper.

    3. Step 2

  3. Remove jammed paper.

  4. Gently release the green front duplex jam access tab.

  5. Reinsert the tray.

    6. Step 3

  6. Open and close the top cover.

    7. Step 4


Did this article solve your issue?
> Yes, that answered my question. I'm finished

Solution: Loading Tray 1 (MPT)

Loading Tray 1 (MPT)

Load only supported media in Tray 1 (MPT).

  1. Open Tray 1 (MPT) by pushing the handle down and out.

    Push down Handle

  2. Slide the extender toward you until it locks into place.

    Slide Extender

  3. Adjust the paper guides to match the size of the paper, transparency, or other specialty media.

    Adjust Paper Guides

  4. Fan the media to release any sheets that are stuck together.

    5. Fan Paper

  5. When prompted at the front panel, insert enough sheets of the paper, transparency, or other specialty media for your print job into the tray.

    6. Load MPT

  6. Place the side to be printed faceup with the top of the page entering the printer first.

  7. If necessary, press the guides inward to match the size of the paper.

  8. Press the OK button.

Tray 1 (MPT) detects the paper and prints the page.


Did this article solve your issue?
> Yes, that answered my question. I'm finished

Solution: Loading Tray 2 or Tray 3

Loading Tray 2 or Tray 3

Load only supported media in Tray 2 or 3.

  1. Open the tray by sliding it out of the printer.

    Open Tray

  2. Adjust the paper guides to match the size of the paper, transparency, or other specialty media.

    adjust Guides

    Adjust Guides

  3. Fan the media to release any sheets that are stuck together.

    4. Fan Paper

  4. When prompted at the front panel, insert enough sheets of the paper, transparency, or other specialty media for your print job into the tray.

    5. Load Trays

  5. Place the side to be printed faceup with the top of the page entering the printer first.

  6. If necessary, press the guides inward to match the size of the paper.

  7. Press the OK button.


Did this article solve your issue?
> Yes, that answered my question. I'm finished


Document ID: R1005019133

Direct URL to this document (to bookmark this page)
Need Help?
Send a message to a member of our Support Team for further help, and please register your printer first if you have not already done so.